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Lwiis customer care
Contact Us
Tell us how we can help. Include your order number when contacting us about an existing purchase so our support team can locate it quickly.
For an existing order
Include the order number and the email address used at checkout. For damaged, defective, or incorrect items, describe the issue clearly; our team may request photographs of the product, packaging, and shipping label.
After you submit
Your message is recorded with a reference number and reviewed in the order received. Keep that reference number and avoid sending duplicate requests about the same issue.