Free U.S. shipping on orders $150+

Lwiis customer care

Contact Us

Tell us how we can help. Include your order number when contacting us about an existing purchase so our support team can locate it quickly.

20–5,000 characters

For an existing order

Include the order number and the email address used at checkout. For damaged, defective, or incorrect items, describe the issue clearly; our team may request photographs of the product, packaging, and shipping label.

After you submit

Your message is recorded with a reference number and reviewed in the order received. Keep that reference number and avoid sending duplicate requests about the same issue.