Secure Payment Policy

Effective date: November 7, 2026

1. Payment Processing

Lwiis uses authorized payment service providers, including Airwallex, to process eligible card payments. Available methods are displayed at checkout and may vary by card, location, device, or provider availability.

2. Card Data

Card details are entered into secure payment fields and transmitted to the payment service provider for authorization. Lwiis does not store the full card number or card security code on its own systems.

3. Security Controls

Payment communications use encrypted connections. Payment providers and card networks may apply security checks, fraud screening, address checks, or cardholder authentication. A payment may be declined or require additional action when authorization cannot be completed.

4. Charges and Currency

The order total is shown before payment. Store prices and charges are presented in U.S. dollars unless the checkout clearly displays another currency. A card issuer may apply its own exchange rate or bank fee; those charges are controlled by the issuer, not Lwiis.

5. Failed or Duplicate Attempts

A failed or declined payment does not create a successful order. A temporary pending authorization may still appear at the bank and normally expires according to the issuer’s rules. If a customer believes a duplicate successful charge occurred, contact [email protected] with the order details. Do not send a full card number or security code by email.

6. Contact

Payment support: [email protected]