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Lwiis customer information

Cookie Policy

Official customer policy published by KIAOA LIMITED, the legal operator of Lwiis.

Effective date: November 7, 2026

Lwiis uses cookies and similar technologies to operate, protect, measure, and improve the website. A cookie is a small data file stored by a browser or device.

1. Strictly Necessary Technologies

These support essential functions such as security, fraud prevention, region and currency selection, cart persistence, checkout, payment processing, account access, and network reliability. Disabling them may prevent the website from working correctly.

2. Functional Technologies

These remember preferences and improve features such as saved selections and user experience.

3. Analytics Technologies

These help us understand visits, sessions, page and product views, cart and checkout activity, traffic sources, device types, website errors, and aggregate purchasing performance. First-party operational analytics may be used where permitted by law to measure and improve the store.

4. Advertising Technologies

If advertising or marketing integrations are enabled, related technologies may measure campaigns or personalize advertising. Where applicable law requires a choice or consent, these technologies are controlled accordingly.

5. Managing Cookies

Browser settings can block or delete cookies. Where a cookie preference control is provided, it can be used to manage optional categories. Blocking strictly necessary technologies may affect cart, checkout, payment, account, or security functions.

6. Technologies Currently Used by Lwiis

The storefront currently uses the following first-party cookies and browser storage:

  • _medusa_cart_id — keeps the active shopping cart available for up to 7 days
  • _medusa_jwt — maintains an authenticated customer session for up to 7 days
  • _medusa_cache_id — separates storefront cache data for up to 24 hours
  • _medusa_locale — remembers the selected language or locale for up to 1 year
  • _medusa_pending_customer — temporarily preserves signup information for up to 24 hours during email verification
  • medusa_analytics_identity_v2 — maintains a first-party visitor and 30-minute session identifier
  • medusa_analytics_queue_v2 — temporarily stores unsent first-party operating analytics events
  • medusa_analytics_attribution_v2 — remembers available campaign and referral attribution data
  • lwiis:wishlist — remembers products saved to the browser wishlist

Checkout and payment providers may use additional strictly necessary technologies inside secure payment components. If Google Analytics or advertising integrations are enabled, Google may set additional identifiers governed by Google’s own policies and the applicable configuration.

7. Retention and Third Parties

Cookie and storage duration ranges from the current session to the periods identified above. Some technologies may be set by service providers supporting payment, security, analytics, or other authorized functions. Their privacy notices may provide additional details.

8. Policy Updates

We review this policy when website technologies or providers change. The effective date identifies the current version.

9. Contact

Questions about cookies or privacy may be sent to [email protected].

Questions about this policy? Contact [email protected] or use our Contact Us form.